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Privacy Policy

Protection and processing of your personal data

Last updated : 12 septembre 2026

1. Data Controller

The data controller for your personal data is:

ARTIVIO

SAS au capital social

SIRET : 940 514 508 00032

Siège : 200 RUE DE LA CROIX NIVERT, 75015 PARIS

Email : [email protected]

2. Data Collected

We collect the following personal data:

  • Identification data (name, surname, email)
  • Connection data (credentials, encrypted passwords)
  • Platform usage data
  • Technical data (IP address, browser, operating system)
  • Google Ads data (if you connect your account)
  • Meta Ads data - Facebook/Instagram (if you connect your account)
  • Twitter/X data (if you connect your account)
  • Pinterest data (if you connect your account)
  • LinkedIn Ads data (if you connect your account)
  • TikTok data (if you connect your account)

3. Processing Purposes

Your personal data is processed for the following purposes:

  • Managing your user account
  • Providing platform services
  • Managing credits and subscriptions
  • Improving our services
  • Security and fraud prevention
  • Compliance with our legal obligations
  • Communicating with you about our services

4. Legal Basis for Processing

The processing of your personal data is based on the following legal bases:

  • Performance of the contract binding you to Adshift
  • Your consent for certain specific processing
  • Our legitimate interest in improving our services
  • Compliance with our legal obligations

5. Retention Period

Your personal data is retained for the following periods:

  • Account data: for the duration of your use of the platform and 3 years after closing your account
  • Audit and campaign history: 3 years after creation
  • Billing data: 10 years in accordance with legal obligations
  • Cookies: according to their type and specific duration (see our cookie policy)

6. Data Recipients

Your personal data may be transmitted to the following recipients:

  • Our authorized staff
  • Our technical service providers (hosting, payment, artificial intelligence providers)
  • Google (for Google Ads and Merchant Center features if you connect your account)
  • Meta (for Meta Ads features if you connect your account)
  • Twitter/X (for publishing and analytics features if you connect your account)
  • Pinterest (for publishing and analytics features if you connect your account)
  • LinkedIn (for LinkedIn Ads and publishing features if you connect your account)
  • TikTok (for publishing and analytics features if you connect your account)
  • Competent authorities upon judicial request

7. Google User Data Usage

When you connect your Google account (Google Ads or Google Merchant Center), we access certain data through Google APIs. This section details how we use, share and protect this data.

Data We Access

  • Google Ads campaign data (structure, settings, keywords, ads)
  • Performance metrics (impressions, clicks, conversions, costs)
  • Merchant Center product data (title, description, price, images, status)

How We Use This Data

We use this data exclusively to provide Adshift services: campaign audits, optimization recommendations, report generation, and campaign creation according to your instructions.

Sharing, Transfer and Disclosure of Google Data

We do NOT share, transfer or disclose your Google data to third parties.

  • We never sell your Google data to third parties
  • We do not transfer your Google data to other companies or organizations
  • We do not disclose your Google data for third-party advertising or marketing purposes

Exceptions

The only exceptions to this policy are:

  • With your explicit prior consent
  • When required by law (judicial request, legal obligation)

Revoking Access

You can revoke Adshift's access to your Google data at any time from your Google account settings (https://myaccount.google.com/permissions) or by disconnecting your account in Adshift.

8. Meta User Data Usage (Facebook/Instagram)

When you connect your Meta account (Facebook/Instagram) to use Meta Ads features, we access certain data through Meta APIs. This section details how we use, share and protect this data.

Data We Access

  • Meta ad account data (structure, settings, campaigns)
  • Meta Ads campaign data (audiences, creatives, placements)
  • Performance metrics (impressions, clicks, conversions, reach, frequency)
  • Basic information about connected Facebook Pages (name, ID)

How We Use This Data

We use this data exclusively to provide Adshift services: ad campaign audits, optimization recommendations, report generation, and Meta Ads campaign creation according to your instructions.

Sharing, Transfer and Disclosure of Meta Data

We do NOT share, transfer or disclose your Meta data to third parties.

  • We never sell your Meta data to third parties
  • We do not transfer your Meta data to other companies or organizations
  • We do not disclose your Meta data for third-party advertising or marketing purposes

Exceptions

The only exceptions to this policy are:

  • With your explicit prior consent
  • When required by law (judicial request, legal obligation)

Revoking Access

You can revoke Adshift's access to your Meta data at any time from your Facebook account settings (Settings > Security > Apps and Websites) or by disconnecting your account in Adshift.

Data Deletion

Upon request, we delete all Meta data stored in our system. Contact us at [email protected] to exercise this right.

9. Twitter/X User Data Usage

When you connect your Twitter/X account to use publishing and analytics features, we access certain data through Twitter/X APIs. This section details how we use, share and protect this data.

Data We Access

  • Tweets published and scheduled via Adshift
  • Performance metrics (impressions, likes, retweets, replies, clicks)
  • Twitter/X profile information (name, handle, bio)

How We Use This Data

We use this data exclusively to provide Adshift services: content publishing, performance analytics, report generation and optimization recommendations according to your instructions.

Sharing, Transfer and Disclosure of Twitter/X Data

We do NOT share, transfer or disclose your Twitter/X data to third parties.

  • We never sell your Twitter/X data to third parties
  • We do not transfer your Twitter/X data to other companies or organizations
  • We do not disclose your Twitter/X data for third-party advertising or marketing purposes

Exceptions

The only exceptions to this policy are:

  • With your explicit prior consent
  • When required by law (judicial request, legal obligation)

Revoking Access

You can revoke Adshift's access to your Twitter/X data at any time from your Twitter/X account settings (Settings > Security > Apps and Sessions) or by disconnecting your account in Adshift.

Data Deletion

Upon request, we delete all Twitter/X data stored in our system. Contact us at [email protected] to exercise this right.

10. Pinterest User Data Usage

When you connect your Pinterest account to use publishing and analytics features, we access certain data through Pinterest APIs. This section details how we use, share and protect this data.

Data We Access

  • Pins published and scheduled via Adshift
  • Performance metrics (impressions, saves, clicks, engagement)
  • Pinterest board information (name, description)

How We Use This Data

We use this data exclusively to provide Adshift services: content publishing, performance analytics, report generation and optimization recommendations according to your instructions.

Sharing, Transfer and Disclosure of Pinterest Data

We do NOT share, transfer or disclose your Pinterest data to third parties.

  • We never sell your Pinterest data to third parties
  • We do not transfer your Pinterest data to other companies or organizations
  • We do not disclose your Pinterest data for third-party advertising or marketing purposes

Exceptions

The only exceptions to this policy are:

  • With your explicit prior consent
  • When required by law (judicial request, legal obligation)

Revoking Access

You can revoke Adshift's access to your Pinterest data at any time from your Pinterest account settings (Settings > Security > Apps) or by disconnecting your account in Adshift.

Data Deletion

Upon request, we delete all Pinterest data stored in our system. Contact us at [email protected] to exercise this right.

11. LinkedIn User Data Usage

When you connect your LinkedIn account to use LinkedIn Ads and publishing features, we access certain data through LinkedIn APIs. This section details how we use, share and protect this data.

Data We Access

  • LinkedIn ad account data (structure, settings, campaigns)
  • LinkedIn posts published and scheduled via Adshift
  • Performance metrics (impressions, clicks, likes, shares, comments)
  • LinkedIn Organization page information (name, ID)

How We Use This Data

We use this data exclusively to provide Adshift services: ad campaign management, content publishing, performance analytics, report generation and optimization recommendations according to your instructions.

Sharing, Transfer and Disclosure of LinkedIn Data

We do NOT share, transfer or disclose your LinkedIn data to third parties.

  • We never sell your LinkedIn data to third parties
  • We do not transfer your LinkedIn data to other companies or organizations
  • We do not disclose your LinkedIn data for third-party advertising or marketing purposes

Exceptions

The only exceptions to this policy are:

  • With your explicit prior consent
  • When required by law (judicial request, legal obligation)

Revoking Access

You can revoke Adshift's access to your LinkedIn data at any time from your LinkedIn account settings (Settings > Data Privacy > Authorized Applications) or by disconnecting your account in Adshift.

Data Deletion

Upon request, we delete all LinkedIn data stored in our system. Contact us at [email protected] to exercise this right.

12. TikTok User Data Usage

When you connect your TikTok account to use publishing and analytics features, we access certain data through TikTok APIs. This section details how we use, share and protect this data.

Data We Access

  • Videos published and scheduled via Adshift
  • Performance metrics (views, likes, comments, shares, engagement)
  • TikTok profile information (username, bio, follower count)

How We Use This Data

We use this data exclusively to provide Adshift services: content publishing, performance analytics, report generation and optimization recommendations according to your instructions.

Sharing, Transfer and Disclosure of TikTok Data

We do NOT share, transfer or disclose your TikTok data to third parties.

  • We never sell your TikTok data to third parties
  • We do not transfer your TikTok data to other companies or organizations
  • We do not disclose your TikTok data for third-party advertising or marketing purposes

Exceptions

The only exceptions to this policy are:

  • With your explicit prior consent
  • When required by law (judicial request, legal obligation)

Revoking Access

You can revoke Adshift's access to your TikTok data at any time from your TikTok account settings (Settings > Security > Manage App Permissions) or by disconnecting your account in Adshift.

Data Deletion

Upon request, we delete all TikTok data stored in our system. Contact us at [email protected] to exercise this right.

13. Data Transfers Outside the EU

Some of our services may involve data transfers to countries outside the European Union. These transfers are governed by appropriate safeguards in accordance with the GDPR (standard contractual clauses, adequacy decisions).

14. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of sensitive data
  • Secure HTTPS connections
  • Strict access control
  • Regular backups
  • Security monitoring

15. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access to your personal data
  • Right of rectification of your data
  • Right to erasure ('right to be forgotten')
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw your consent at any time

To exercise your rights, contact us at [email protected]

16. Cookies

We use cookies to ensure the proper functioning of the platform and improve your experience. For more information, please refer to our cookie policy.

17. Complaint

If you believe that the processing of your personal data infringes your rights, you can file a complaint with the CNIL:

CNIL

3 Place de Fontenoy - TSA 80715

75334 PARIS CEDEX 07

Phone : 01 53 73 22 22

Website : www.cnil.fr

18. Modifications

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with a new update date.