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Support
Average response time: 24h
Our response times
We reply within 24 business hours on average. Business and Enterprise plans get priority support, handled ahead of standard requests.
How to reach us
The form below is the fastest way to reach us. You can also write directly to [email protected]: these messages join the same queue as standard support.
Frequently Asked Questions
Quick answers to common questions
Do I need an Adshift account to contact you?
No. The form is open to everyone, whether you're already a customer or just looking into Adshift.
Is priority support included in my plan?
Yes, for Business and Enterprise plans. Other plans are handled within 24 business hours on average.
How do I report a bug or technical issue?
Describe the affected page, the steps to reproduce it and, if possible, a screenshot: these requests are handled first.
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